Refund Policy

Last updated: February 23, 2024

Table of Contents

1. Policy Overview

At BulkTextAI.com, we want you to be completely satisfied with our services. We offer a 14-day money-back guarantee for all paid subscriptions.

2. Refund Eligibility

To be eligible for a refund:

  • Request must be made within 14 days of purchase
  • Account must be in good standing
  • Service usage must not exceed reasonable limits

Refund requests after 14 days will be evaluated on a case-by-case basis.

3. Refund Process

To request a refund:

  1. Contact our support team via email or the contact form
  2. Provide your account email and reason for refund
  3. Include your order or subscription ID

Processing time:

  • Refund requests are processed within 5 business days
  • Credit card refunds may take 5-10 business days to appear
  • Bank transfers may take up to 15 business days

4. Exceptions

Refunds may not be available in the following cases:

  • Violation of our Terms and Conditions
  • Abuse of the service or refund policy
  • Special promotional offers marked as non-refundable
  • Usage exceeding 50% of plan limits

5. Contact Information

For refund requests or questions about this policy, please contact us at:

BulkTextAI.com
Violierstraat 16
8000 Brugge
Belgium
Email: billing@bulktextai.com

You can also submit a refund request through our contact form.