Refund Policy
Last updated: February 23, 2024
Table of Contents
1. Policy Overview
At BulkTextAI.com, we want you to be completely satisfied with our services. We offer a 14-day money-back guarantee for all paid subscriptions.
2. Refund Eligibility
To be eligible for a refund:
- Request must be made within 14 days of purchase
- Account must be in good standing
- Service usage must not exceed reasonable limits
Refund requests after 14 days will be evaluated on a case-by-case basis.
3. Refund Process
To request a refund:
- Contact our support team via email or the contact form
- Provide your account email and reason for refund
- Include your order or subscription ID
Processing time:
- Refund requests are processed within 5 business days
- Credit card refunds may take 5-10 business days to appear
- Bank transfers may take up to 15 business days
4. Exceptions
Refunds may not be available in the following cases:
- Violation of our Terms and Conditions
- Abuse of the service or refund policy
- Special promotional offers marked as non-refundable
- Usage exceeding 50% of plan limits
5. Contact Information
For refund requests or questions about this policy, please contact us at:
BulkTextAI.comViolierstraat 16
8000 Brugge
Belgium
Email: billing@bulktextai.com
You can also submit a refund request through our contact form.